Returns Policy: 30 day Return Period

Request Your Return Here

Holiday extended return policy: Orders placed between Monday, November 18-December 25, will be eligible for 45 day return period on all items ordered via online store.

biliobong wants to assure you are 100% satisfied with the product you purchased, which is why we offer a hassle free 30-day return period on all items ordered via phone or online store.

    Original shipping charges will not be added to refund
    Items must be in 100% resalable condition
      Each item is allowed one exchange per transaction
    Return time frame starts from original ship date
    No returns on Final Sale items
    Returns must be initiated from the original point of sale and online orders will not be accepted for refund or exchange within our retail/outlet locations
    $7.50 restocking fee applied for exchanges & returns initiated for refund
    Exchanges and prepaid labels are only offered to United States customers. This offer excludes orders being shipped from Canada, certain US territories, and international orders.

o For all returns outside of the US please contact customerservice@billabong.com